Terms of Service

MyLandReport is managed by Peter W Jones Limited, the company providing the service. In these terms, “we”, “us” and “our” refer to that company. “You” means the person using the service or, where authorised, the organisation they represent.

Contact us through our Contact Us page for enquiries, technical support or complaints. Our website is mylandreport.co.uk; the beta currently runs at staging.mylandreport.co.uk.

MyLandReport helps you define a parcel, explore maps and request a report compiling land history and spatial evidence. The beta is for invited testers. Features and research coverage are still being evaluated, and we welcome feedback about errors and usability.

The website is intended to be available around the clock, but maintenance, technical faults and research-provider outages can interrupt access. Reports are queued and processed one at a time. We do not promise a particular completion time during the beta.

• Use accurate account details, keep your sign-in credentials private and tell us if you suspect unauthorised access.
• Check your parcel and project details before submitting. Only supply information you are entitled to use; avoid unnecessary personal or sensitive information.
• Only access projects you are authorised to view. Do not bypass credit limits or security controls, overload the service, or submit malicious content.
• Do not use the service to harass people, obtain information unlawfully or misrepresent a report as an official determination.

Submitting a parcel does not establish ownership or give permission to enter, occupy or use the land.

Each invited beta user initially receives ten report credits in total, not ten per month. You can ask us for an additional allowance, which we review manually. Beta credits have no cash value and cannot be sold or transferred between accounts.

One credit is reserved when you submit a report and consumed when it completes successfully. An interrupted report may keep its reservation while we investigate or recover saved work. A failed or abandoned report should not consume a credit; contact support if your balance appears incorrect. Successful completion means the report was generated, not that it proves a particular finding about the land.

There is no charge for this beta. Any future paid service will be offered separately with clear prices and terms before you choose to purchase; beta participation will not automatically become a paid subscription.

Reports are research aids, not legal advice, a survey, a valuation, an official search or a guarantee of ownership, boundaries, access rights or development potential. Automated research and AI-generated text can contain errors or miss relevant evidence. Sources may be incomplete, outdated or unavailable, and drawn measurements are approximate.

The INSPIRE overlay is an index dataset, not a definitive statement of title. A missing polygon does not prove land is unregistered or ownerless. The dataset does not include all tenures, and display or update limitations can also affect what you see. Unregistered land can still have an owner.

Before buying, selling, occupying, developing land or asserting a right, check original records and obtain appropriate professional advice. HM Land Registry provides an official search of the index map to check registration status. Tell us about suspected report errors so we can investigate.

You retain any rights you have in material you submit. You allow us to process that material to provide reports, operate your account and resolve support issues. Personal information is handled as described in our Privacy policy.

You may download your reports for your own research and share them with your professional advisers, subject to the rights and licences attached to source material. Keep citations, copyright notices and limitations with any shared material. We cannot grant rights in third-party maps, images or records beyond their applicable licences. Do not present altered extracts as an unchanged MyLandReport report or resell third-party datasets without the necessary permission.

Use the Contact Us page for support and include the report reference where available. Do not send passwords or authentication codes. If processing stops, contact us rather than submitting duplicate reports; we may be able to recover saved progress.

Keep your own copies of downloaded reports. Beta records are retained for a manual review after 90 days; this is not an automatic deletion date or a promise of permanent storage. Removing a project from the site may retain underlying records for review. Contact us to request account closure or exercise your privacy rights.

We may restrict access where reasonably necessary to address a security threat, unlawful use or a serious breach of these terms. Where practicable, we will explain the reason and allow you to respond or correct the issue. If we end the beta, we will give reasonable notice and an opportunity to download completed reports where practicable.

We will use reasonable care and skill in providing the service and investigate reported problems. The beta limitations above describe its scope; they do not remove your legal rights or excuse a failure to meet obligations that apply to us.

Nothing in these terms excludes responsibility for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded. Your applicable statutory rights are preserved. No financial liability cap is proposed in this draft.

We will explain material changes to adopted terms before they take effect and give reasonable notice where practicable. Changes will not retrospectively remove rights relating to reports already requested. You may stop using the service if you do not wish to continue under changed terms.

Please contact us first so we can try to resolve any complaint. These terms are intended to be governed by the law of England and Wales. If you are a consumer, this does not remove mandatory protections or rights to bring proceedings in the courts available to you under applicable law.